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How to Succeed Podcast

The How to Succeed Podcast teaches the success principles and interpersonal communication skills needed to get to the top and stay there. We are dedicated to empowering life-long learners and ambitious entrepreneurs with options for growth they didn't know they had. Through our reinforcement training, we provide advanced communication techniques needed to excel, provide accountability in implementing behavior, and help nurture the attitudes necessary to reach the highest levels of success. Visit www.sandler.com/sell for more information.
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The How to Succeed Podcast is brought to you by Sandler Training, the worldwide leader in sales, management, and customer service training. Find more information about Sandler Training at www.sandler.com/sell.

You can also subscribe to the podcast in iTunes, Google Play, Spotify, and your favorite podcast app!

Sep 3, 2019
Mike Montague and Rob Fishman talk about how to succeed at retail sales. Rob Fishman is a long-time Sandler trainer and author of the new Sandler book, Retail Success in an Online World.
 
Get Rob's book here: https://shop.sandler.com/books/retail-success-online-world 
 
In this episode:
  • Who is Fishman’s new book for?
  • Attitudes to have and avoid in the retail space
  • Where you might get stuck
  • How a salesperson can make all the difference in the retail space
  • Be wary of becoming an unpaid consultant
  • How to kill a sale in 8 seconds
  • Know your customer’s style
  • Interrupting vs Inviting
  • The Questioning Palette: What questions should we have ready for selling in a retail setting?
  • What advice would Rob give his 20-year-old self?
  • Rob’s favorite Sandler rule
  • Rob’s best attitude, technique, and behavior to succeed in an online world
  • Information on Rob’s book

Get Rob's book here: https://shop.sandler.com/books/retail-success-online-world 

 

Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe.

Find white papers, webinars, and more in our free Sandler E-Learning Library: https://www.sandler.com/sell

Enroll yourself in our video self-study online courses at: https://shop.sandler.com/category/online-courses

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