Preview Mode Links will not work in preview mode

How to Succeed Podcast


The How to Succeed(TM) Podcast is brought to you by Sandler, the worldwide leader in sales, management, and customer service training. Find more information about Sandler at www.sandler.com/.

You can also subscribe to or review the podcast in iTunes, Google Podcasts, Spotify, and your favorite podcast app!

Sep 30, 2024

This week, we explore the intricacies of onboarding an operator with insights from Mandi Ellefson, author of Hands Off CEO. Learn how to effectively transition responsibilities, set clear expectations, and empower your team for success. Mandi provides practical advice on creating a robust framework that supports both the operator and the overall business objectives.

Join us for a deep dive into the essential elements of successful onboarding. Mandi’s experience highlights the balance between delegation and leadership, emphasizing strategies to ensure a smooth integration of new operators into your business.

Don’t miss this episode filled with actionable insights for optimizing your onboarding process and achieving operational excellence!

 

Timestamps:

00:01:00 Replacing yourself to focus on growth

00:10:10 Defining and standardizing excellence

00:12:33 Common hiring mistakes

00:14:56 Timing and ROI of hiring an operator

00:19:27 Being intentional during transitions

00:21:42 Calculating ROI for hiring an operator

00:23:19 Finding and onboarding operators

00:25:37 Ideal traits in an operator

 

Key Highlights

  • Effective onboarding involves more than just delegating tasks; it’s about setting a clear framework for success.

  • Clear role definitions and expectations help operators perform efficiently and integrate smoothly into the team.

  • Regular communication and feedback are crucial for aligning expectations and resolving issues promptly.

  • Performance metrics should be used to evaluate and refine the onboarding process for continuous improvement.

  • Addressing common onboarding challenges proactively can lead to better outcomes and a more cohesive team.



=========================================

  •  

SUBSCRIBE: https://podfollow.com/howtosucceed

Remember to subscribe and leave us a comment!

  •  

=========================================

  •  

Follow Us: 

Twitter: https://twitter.com/SandlerTraining

Linkedin: https://www.linkedin.com/school/sandler-training/

Instagram: https://www.instagram.com/sandlertraining/

Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr

  •  

=========================================